Return & Exchange Policy

Cancellation, Return, Exchange & Refund Policy

Please review this policy before placing an order.

1. Cancellation

Cancellation requests must be made within 12 hours of placing the order. Once production or shipping has started, cancellation is not available.

2. Returns and exchanges

We do not offer change-of-mind returns or refunds after sale. An exchange may be approved only when you receive an incorrect size supplied by us, a damaged item, or an incorrect product.

3. Unboxing video

A continuous unboxing video is required for a claim involving damage, a missing item, or an incorrect item. The video must show the sealed package on both sides, the package being opened, and the product inside.

4. Item condition

The item must be unused, unworn, unwashed, and returned with its original tags and packaging. Requests that do not meet these conditions cannot be approved.

5. Return shipping

We do not currently provide reverse pickup. After approval, the customer must self-ship the item using a trackable courier. Return shipping costs are paid by the customer, and original shipping or COD charges are non-refundable. Seethu's Closet is not responsible for a return parcel lost or damaged in transit.

6. Sale items

Sale or discounted products are not eligible for exchange except when the item received is damaged or incorrect and the claim meets the conditions above.

7. Refunds

A refund is provided only when a product becomes unavailable after order confirmation or when an eligible exchange cannot be supplied. Approved refunds are returned to the original payment method within 8 to 10 working days.

8. Contact

Email: seethuscloset1@gmail.com
whatsapp: 6303559655